Service is established in person at the Customer Service Counter. You must submit an application (residential (PDF) or business (PDF)) along with a valid Drivers License and appropriate service fee. The Service Fee schedule is available in English (PDF), Traditional Chinese (PDF), and Spanish (PDF).
The following information is required when you open an account:
- Service address/location
- Your name
- Whether you own or rent your residence
- Driver's license or proper form of Identification
- Your home and work telephone numbers
- Mailing address