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Who Do I Call?

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1. Abandoned shopping carts?

Call the City's Cart Retrieval Company at 800-252-4613. Or, call Code Enforcement at 626-570-3230 (24 hours a day). Be prepared to report the location (exact street address or nearest cross streets) of the shopping cart.

2. Abandoned vehicle on public property?

Call the Police Department at 626-570-5168.

3. ACT bus?

Call 626-289-1220. Schedules and maps of bus routes are also posted online.

4. Alhambra courthouse (L.A. County Superior Court, NE Division)?

The Alhambra Courthouse is located in the city of Alhambra, however, the facility is operated by the County.

Please visit the County's website for information related to the Superior Court or call the Superior Court Main Line at 626-293-2100.

Traffic - located at:
Pasadena Superior Courthouse
300 East Walnut
Pasadena, CA 91101

Phone: 626-396-3399. 

Visit the Los Angeles County Superior Court Pasadena Courthouse for more information. Find more information on the LA Court website.

5. Alhambra Historical Museum?

View the Alhambra Historical Museum page.

Phone: 626-300-8845

6. Almansor Park Gym?

Call the Parks and Recreation Department at 626-570-5052 or 626-570-5081.

7. American Red Cross - San Gabriel Valley / Pomona Chapter?

American Red Cross Blood Services
430 Madeline Drive,
Pasadena, CA 91105

Phone: 626-799-0841

8. Animal-related complaint?

Call the Los Angeles County Animal Care and Control for all animal-related complaints at 562-940-6898. (Code Enforcement does not handle these issues.)

9. Aquatics Programming / Operations?

Call the Parks and Recreation Department at 626-570-5093.

10. Automobile Club (AAA)?

Call the Automobile Club of Southern California at 626-289-4491.They are located at:
401 East Main Street
Number 101
Alhambra, CA 91801

11. Bee swarms?

If the swarm is on City trees call the Public Works Department at 626-308-4874. Call the San Gabriel Valley Mosquito and Vector Control District at 626-814-9466 to report swarms or nests (outside, not on a structure). For nests or swarms (inside or on a structure), call a licensed pest control specialist.

12. Better Business Bureau?

To contact the Better Business Bureau call 213-251-9696.

13. Bidding opportunities?

Call the City Clerk's Office at 626-570-5090 to obtain a bid packet for open bid/RFPs/RFQs.

14. Birth / Death / Marriage Certificate or to file for divorce?

Births/deaths/marriages that occurred in Los Angeles County are handled by the L.A. County Registrar-Recorder/County Clerk. For certificate information, call 562-462-2137. Visit the Los Angeles County Registrar-Recorder/County Clerk website for more information.

15. Building or Zoning complaint?

Call the Building and Zoning Complaint Hotline at 626-300-1584, or complete the online interactive complaint form for matters such as illegal interior or exterior construction, garage conversions, canopies on private property, illegal business signs or banners, the disrepair of property or fence/wall construction.

16. Building Permit?

For a building, construction remodeling or occupancy permit, call Community Development Department at 626-570-5034.

17. Bulky item disposal (furniture, large appliance, computer, etc.)?

Call Republic Services at 888-742-5234, at least a day prior to putting items out on the curb. Republic Services will pick up to four items. Items should not be placed at curbside sooner than noon on the day prior to pick up (later in the day is recommended). More information can be found on the Republic Services website.

18. Bus and rail passes / Tap Cards (Metro)?

Call the Finance Department at 626-570-5020.

19. Bus (ACT Representative)?

For schedules and maps of bus routes, call 626-289-1220. Also, see online schedule information.

20. Business License (new)?

Call the Community Development Department at 626-570-5034. To submit application and fees, or to renew a business license, call the Finance Department at 626-570-5021.

21. Cable / Satellite TV Services?

Alhambra residents may use any company that services the Alhambra area, such as Verizon, AT&T, Direct, Dish, or Spectrum. If you have a cable complaint, call Spectrum Cable at 866-499-8080, or visit Spectrum Cable's website.

22. City Council agenda or public record or official City document?

Call the City Clerk's office at 626-570-5090. City Council meeting agendas are posted online (typically, Friday after 3 pm prior to the meeting.)

23. City Council member?

Call the City Manager's office at 626-570-5011 and leave a message, or write an email. Individuals can also speak directly to the City Council by attending a city council meeting held every second and fourth Monday (5:30 pm and 7 pm) in the City Hall Council Chambers.

24. Claims against the City?

Call the City Clerk's office at 626-570-5090.

25. Community Emergency Response Team (CERT)?

Contact the Alhambra Fire Department at 626-570-5190 or email CERT.

26. Consumer fraud complaints?

Call the California Department of Consumer Affairs at 213-620-4360 or visit the California Department of Consumer Affairs website.

27. Contractor complaints?

Call the California Contractors State License Board (Pasadena Office) at 626-551-2011 or visit the Contractors State License Board website.

28. Curbside house numbers repainted?

Call 626-570-5072. If you observe an unauthorized paint crew operating in your neighborhood, call the Police Department at 626-570-5151.

29. Dog license renewal?

Call the Los Angeles County Department of Animal Care and Control at 562-940-6898. Office Location:
11258 South Garfield Avenue
Downey, CA 90242

The Alhambra Finance Department no longer accepts payments for animal licenses.

30. Elderly care?

Call Case Management at 626-570-3220 for care issues with respect to a frail, elderly person. For home-delivered meals for the elderly call the YWCA at 626-858-8382.

31. Employment opportunities?

With the City of Alhambra visit the Human Resources Department webpage or call the 24-Hour Job Hotline at 626-570-3295 for a recorded listing of jobs. For more information, call the Human Resources Department at 626-570-5095.

32. Fence installation?

Call Community Development Department at 626-570-5034, or visit the Community Development counter at City Hall. A building permit is not usually required, but a Zoning Clearance Permit is required for all fences. Bring a site plan of your property showing property lines, streets, and building, and the location, length, height, and design of the proposed fence. Front yard fences cannot exceed three feet. A photograph of the property may help.

33. File a claim against the City?

Call the City Clerk's Office at 626-570-5090 for information and/or forms.

34. Fingerprinting services?

Fingerprinting is done by "live scan" through the California Department of Justice. Learn more online.

35. First-Aid and CPR classes hosted by the AFD?

Call the Alhambra Fire Department at 626-570-3270, ext. 7421.

36. First-time homebuyer programs and / or home modification assistance?

Call Community Development Department at 626-570-5037. For more information visit the Housing Division page.

37. For board and committee meeting agendas?

View the upcoming Board and Committee Meeting schedule for agendas and additional information on their respective pages:

• City Council page
• Boards & Commissions page

38. For moving violation questions?

Contact Pasadena Traffic located at:
Pasadena Superior Courthouse
300 East Walnut
Pasadena, CA 91101

Phone: 626-396-3399

39. For a temporary overnight parking permit?

Purchase a Temporary Overnight Parking Permit online.

40. Garage sale?

Call Code Enforcement at 626-570-3231. A permit is not required, but only two garage sales may be held in a year. Visit the Garage Sale page for more information.

41. Graffiti on trash cans?

Call 626-570-5011 to report graffiti on trash cans.

42. Graffiti?

Call the Graffiti Hotline at 626-570-5072. Please provide:

• Location of the graffiti including the street address
• Surface upon which the graffiti is painted
• Any other information that will help the city crew to locate and abate the graffiti

43. Hazardous trees, shrubs or walls that are obstructing traffic?

Call 626-570-5067 to report trees that have fallen onto the roadway, as well as trees, shrubs, and vegetation that obstruct traffic or sight distance (at intersections, railroad crossings, curves, etc.).

44. Household hazardous waste (HHW) disposal?

Call Los Angeles County at 888-253-6252, or visit the Los Angeles County Household Hazardous Waste Collection Program website.

45. Illegal business activities in a home or garage?

Call Code Enforcement at 626-570-3230.

46. Illegal Parking (street, alley, front yard at night, sidewalk, parkway, abandoned or inoperable)? Inoperable Vehicle on private property?

For Illegal Parking (street, alley, front yard at night, sidewalk, parkway, abandoned or inoperable) call the Alhambra Police Department at 626-570-5151.

For an Inoperable Vehicle on private property call Code Enforcement at 626-570-3230.

47. Leisure class registration?

Call the Parks and Recreation Department at 626-570-3242, or visit the office at:
Alhambra Park Office
500 North Palm Avenue
Alhambra, CA 91801

Office walk-in hours are Monday through Friday, 2 pm to 5:30 pm. For city-sponsored youth sports programs, call 626-570-5081. For senior programs and services, call 626-570-5056.

48. Loud noise such as construction, domestic quarrel or disturbance of the peace?

Call the Police Department at 626-570-5168.

49. Loud noise of a mechanical nature?

Call the Community Development Department at 626-570-5034.

50. Malfunctioning street light or signal?

Call Public Works Department at 626-570-5074 with the following information: 

• Description of how the light is acting (blinking, completely burnt out, etc.)
• Length of time that the light has been malfunctioning (if known)
• Location of the pole, including street address

51. Neighbor dispute over a tree, bush, fence or property line?

Call the Los Angeles County Dispute Settlement Center at 213-974-0825.

52. New business?

Call the Community Development Department at 626-570-5034 about licensing and other requirements in Alhambra. For a business license application and more information, visit the Business License page.

53. Obstruction related to public property or public right of way?

Call the Public Works Department at 626-570-5067.

54. Paramedic Subscription Program?

Call the Finance Department at 626-570-5020.

55. Park facility (picnic shelter) reservation?

Call 626-570-5044 or come to the Parks and Recreation Department at City Hall during regular business hours. Reservations can be made from 10 business days prior to your event or up to 3 months in advance. If it is less than 10 business days to your event, picnic areas will be available on a first-come, first-serve basis. Parties may not rope off an area or put up their own reservation signs.

56. Parking citation?

Call the Finance Department at 626-570-5020. To pay by credit card call 877-236-2947, or pay online by credit card 24 hours per day. You can also pay at:
City Hall
Finance Department
111 South First Street
Alhambra, CA 91801

You may also contest a Parking Citation online.

57. Parking lot issue (on City-owned property)?

Call the Public Works Department at 626-570-5067.

58. Parking Lot / Parking Structure?

For matters related to a City-owned parking lot or parking structure, call the Public Works Department at 626-570-5067.

59. Parking Permit?

Call the Finance Department at 626-570-5020 for information about obtaining an annual permit ($60 per year for the first year and $60 upon renewal).

60. Post Office?

Call the Alhambra Post Office at 800-275-8777 or at 626-289-1681.

61. Potholes?

Call the Public Works Department at 626-570-5072.

62. Power Outages?

If you experience a power outage in Alhambra, you can report and view outage updates on Southern California Edison’s website at: https://www.sce.com/outage-center?from=/outage or call 1-800-611-1911. 

You can sign up to get emails or text alerts about outages near you at: https://www.sce.com/wildfire/psps-alerts.

63. Property maintenance complaints?

Call Code Enforcement at 626-570-3230.

64. Property Tax related questions?

Call the Los Angeles County Assessor at 213-974-3211.

65. Renting a trash bin?

To dispose of bulky items, call Republic Services at 800-299-4898.

66. Report a drug or arson-related issue anonymously?

Call We-Tip at 800-472-7766.

67. Section 8 (low-income housing)?

Call the LACDC - Housing Authority located at:
700 West Main Street
Alhambra, CA 91801

Phone: 626-262-4510

TDD: 855-892-6095

Their hours are Monday through Friday, 8 am to 5 pm.

68. Senior care issues?

Call Case Management at 626-570-3220.

69. Sewer related problem?

Call the Utilities Department at 626-570-5061.

70. Sidewalk or street in need of repair?

Call the Public Works Department at 626-570-5067.

71. Street sweeping issue?

Call the Public Works Department at 626-570-5072. View the City's Street Sweeping Schedule and Map (PDF).

72. Streetlight or signal outage?

Call the Public Works Department at 626-570-5072.

73. Tenant / Landlord dispute?

Call the Housing Rights Center at 800-477-5977, or obtain free assistance on Fridays from 2 pm to 5 pm at the Alhambra Civic Center Library located at:
101 South First Street
Alhambra, CA 91801

74. Traffic and street parking enforcement matters, including street sweeping violations and abandoned vehicles in the City of Alhambra?

Call the Alhambra Police Department at626-570-5151. For other traffic-related tickets, call the Pasadena Courthouse Traffic Division at 626-396-3399.

75. Trash containers left in the parkway?

Call Code Enforcement at 626-570-3230.

76. Tree trimming or tree removal in the public right of way?

Call the Public Works Department (Tree Division) at 626-308-4874. If a City-owned tree in the front of your property needs care or trimming (or is dead or diseased), leave the job to the Public Works tree care professionals. Upon request, a City arborist will inspect the dead and/or diseased trees in the parkway area.

77. Unlicensed solicitor?

Call Code Enforcement at 626-570-3230.

78. Voter registration?

Call the City Clerk's Office at 626-570-5090.

79. Water service or to report a broken water line or pipe?

Call the Utilities Department at 626-570-5061. If you are a new water customer seeking to set up service, a minimum deposit is required for single-family residences. There is no charge for a city employee to come out to turn on your water service, but your presence may be required. There may be a charge for service performed outside of regular working hours.