Support Services Divison

Police Administrative WindowThe Alhambra Police Department Support Services Section handles matters involving Records, Training, Dispatch/Communications, Temporary Parking Permits, and Accounting.

‍Records Bureau

The Records Bureau staff process confidential files, police reports, arrest records, subpoenas and provide data entry. Also updates State/Federal databases, including the Stolen Vehicle System, Missing and Unidentified Persons System, and various property systems. Fees are handled through the Records Bureau:

  • Report fees: Crime Reports/Property - $0.10 per page
  • Traffic Accidents - $0.10 per page
  • Vehicle Release Fee - $97.75

Fees may be paid in cash, by credit card (Discover, MasterCard, or Visa), or by check or money order (write checks and money orders payable to the City of Alhambra).

Accounting Bureau

Public Operating Hours: Monday through Friday, 8 am to 5 pm; closed Saturday and Sunday.

The Accounting Bureau handles the Police Department's financial responsibilities including accounts payable, purchasing, and supply maintenance. The Accounting Bureau manages and audits several cash funds including petty cash, parking kiosk revenue, change machine funds, and cash register transactions. All bills that are the responsibility of the Police Department are prepared for payment by the Accounting Bureau and forwarded to the Finance Department for processing. The Accounting Bureau also maintains daily police payroll sheets, biweekly payroll calculations, biweekly benefit leave reports, and handles all employee actions for the Police Department.

Parking Kiosk‍Temporary Overnight Parking Permits

A "Parking Permit Kiosk" is located in the front lobby of the Alhambra Police Department (211 South First Street). Overnight parking permits are available for purchase from the dispenser, 24 hours per day, seven days a week, or they can also be purchased online. The cost per night is $5. Up to ten nights may be purchased from the dispenser at one time. To validate the Temporary Overnight Parking Permit, clearly write the complete license plate number (or if there is no license plate, the last four numbers of the Vehicle Identification Number - VIN) in the space provided. The permit must be displayed face-up on the driver's side of the dashboard and must not cover the VIN number on the vehicle's dashboard. Exemptions include vehicles displaying a handicap license plate or placard and trailers that are not self-propelled either standing alone or attached to a vehicle. Out-of-state license plates are not exempt. Yearly permits can be purchased from the Finance Department by calling 626-570-5020. ‍

Note that no overnight parking is allowed on the following streets, Atlantic Boulevard, Fremont Avenue, Garfield Avenue, Huntington Drive, Mission Road, and Valley Boulevard.

Dispatch / Communications‍

This section answers 911 emergency calls and police-related business calls. It dispatches Police employees to calls for service and answers radio traffic from police officers who are working those calls for service. Dispatchers are highly trained in order to perform the level of multi-tasking necessary to perform the job. They will typically answer over 15,000 phone calls per month. The dispatchers assist officers in the field by checking to see if those subjects being contacted have outstanding warrants for their arrest, or if the vehicle that was just stopped is a reported stolen vehicle. They are also responsible for monitoring building security and control numerous alarm boards and keep records and logs of the police department's daily activities.

Training Section

‍This section is responsible for prospective employee recruitment, including screening, testing, interviewing, and conducting background investigations. It also disseminates training bulletins, operational procedure changes, and additions/revisions to the Alhambra Police Department Manual. The Training section oversees training mandates of the Commission on Peace Officers Standards and Training (P.O.S.T.) career development and continuing education and tracks the job-related training of employees to encourage and maintain Police Department standards.


This section maintains injury on duty claims, monthly evaluations, and other personnel-related records. The section also generates and maintains personnel files for the Police Department.